Going to the local office tomorrow to present stuff and things about CounterACT to vendor partners and internal staff. It's nice to know that what I write makes its way to the help files for different parts of the product... more on its way, I suppose.
My areas for presentation will be about ServiceNow integration, working with Windows endpoints, and upgrading to version 8 and implementing failover clusters. This is stuff I like to do!
Good luck!
Trialled servicenow a couple years ago. Seems good but way OTT for our SMB needs.
Quote from: Dieselboy on September 20, 2018, 10:01:13 PM
Good luck!
Trialled servicenow a couple years ago. Seems good but way OTT for our SMB needs.
Yeah, it's for the bigger IT shops in the world. It's pretty hairy to implement, and we can majorly help with it.
ooh I'm interested, we've got both...... White paper? links? Need stuff for the boss..
wanna come by for a presentation?
and don't forget to wear your best Tye-Dye and Birkenstocks.
but leave the patchouli home.
Right now, it's partner-only, but I'm sure it'll make its way out into the wild... if you've got an implementation partner, you can ask through them for a Best Practices session.