Cisco has a weird policy. I was unable to use my gmail account as my email address and I dont have a private domain.
So here's the story:
- assigned my personal account to my employer company back in around 2014
- after this we became a Cisco partner
- Cisco wielded their almighty hammer, I had to use the company email address for the account. In hindsight this must be due to becoming a cisco partner
-- "partner resources" now showing under my personal account which was using a @domain of the company as a sign-in
- I was departing this company so I updated the email address to that of the new employer
- I then left that employer and went over seas
- I then lost access to the account because I no longer had access to the email address
So at this point I contacted Cisco to explain. I needed to do something because I had to book an exam in the following few weeks. Cisco informed me that my only option was to create a new Cisco account. I didnt like it but I was unable to fight Thor with a plastic keyboard. I booked / passed the exam and I have a personal account registered to my gmail so those boxes were ticked again and I was happy with that regard.
But get this;
I'm now back at company #2. I tried logging in to that Cisco account and:
a) I can log in
b) it's still associated to the company
c) it's still associated to my CCO ID, and all my certifications and exams are displaying there including the exam I passed overseas
d) it does still have the partner resources link (even though I'm not in a position to manage the company's partner status (I havent even clicked around to find out what options are available, I just notice the "partner" link showing up.
Nothing is broken, so nothing needs fixing... I think. But I have 2x Cisco logins that show up my certifications. I suppose, I actually only have one login (the gmail one) and the other is tied to the current company that I work for and when I depart I'll just forget about the account associated to my employer. But I suppose, technically I can associate the gmail account to another employer simultaneously - not that I'm going to attempt that, but it's an odd situation.
I left Global Megacorp back in 2017 and didn't stop getting Cisco mailings relative to that account until around late 2019, when I think they finally cleaned up the people on the account.
best to just keep your old cisco accounts from previous employers. create new ones for new employers. as for certification tracking, I think that is all vendor now.