Messages

Hi all,

I have a noob question.

I have a virgin modem connected directly to my switch & 2 firewalls connected to the switch via the WAN port from each firewall as I have them set-up in HA.

Virgin modem to switch port 1
Firewall 1 WAN to switch port 2
Firewall 2 WAN to switch port 3

The issue I'm having is the WAN ports on my firewalls are set to DHCP and are not getting my public IP address pushed through.

They either don't get an address or an internal IP after a reboot.

However, connecting the virgin modem directly to the WAN on the master firewall pulls it through & works fine.

Any idea's how I get around this?

Thanks,
Lee.

Hi & many thanks for your reply, i appreciate your help.

First of all in terms of the way I am opening the ports i am going into the NAT section & then into the 'Open Ports' sub section.  I have also tried it via the 'Port Forwarding' sub-section.

As I say I can open & close ports 5060, 80, etc no problem but ports 5061 & 10000 - 20000 it's failing to open.

I am using a website called portcheckers.com to check whether the ports are open or not.

I have consulted Virgin Media & they do block certain ports but these are not ones which they have listed so i'm now completely stumped.

Later this evening i might reboot the Virgin Superhub, put it back into router mode & check to make sure the existing port forwaridng rules have cleared then put it back into modem mode.  Do you think thats worth a  try?

Good afternoon,

This is my very first post as I am after some help if possible.

I am currently using a Virgin Media SuperHub 3.0 in modem mode with a Draytek 2862Lac router but there are certain ports I cannot open.

I need to open certain ports such as 5060 & 5061 for SIP of which I can open port 5060 but it's still not opening port 5061 when I test the port status through using portcheckers.com.



Apologies in advance if this is a basic question but any idea's why this could be?

Many thnks.
Lee.