The computer has rebooted from a bugcheck

icecream-guy · February 16, 2024, 04:29:37 PM

how can I investigate this without forking out $$$ to Micros**t

from windows 11 system event log: today

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000004e (0x0000000000000007, 0x00000000004d420e, 0x0000000000000001, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\021624-37796-01.dmp. Report Id: af82ef39-64d8-405d-a293-0f0bc1a6fb9e.

I looked at the .dmp file with wordpad but it was all gibberish. Seems like I am hitting something like this every day now for the past week or so.

I did purchase Norton Utilities Ultimate last week, and it did clean up a bunch of crap on my computer.

maybe it's time to run SFC /scannow.

icecream-guy · February 16, 2024, 04:50:40 PM

Quote from: icecream-guy on February 16, 2024, 04:29:37 PMhow can I investigate this without forking out $$$ to Micros**t

from windows 11 system event log: today

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000004e (0x0000000000000007, 0x00000000004d420e, 0x0000000000000001, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\021624-37796-01.dmp. Report Id: af82ef39-64d8-405d-a293-0f0bc1a6fb9e.

I looked at the .dmp file with wordpad but it was all gibberish. Seems like I am hitting something like this every day now for the past week or so.

I did purchase Norton Utilities Ultimate last week, and it did clean up a bunch of crap on my computer.

maybe it's time to run SFC /scannow.

Seems like it did something:

Code Select

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

log file is 3106KB

deanwebb · February 17, 2024, 09:50:11 PM

Is this a clean installation or an upgrade?

If an upgrade, is there any way you can do a clean install?

icecream-guy · February 19, 2024, 05:54:26 AM

Quote from: deanwebb on February 17, 2024, 09:50:11 PMIs this a clean installation or an upgrade?

If an upgrade, is there any way you can do a clean install?

no not a clean install, it's been my laptop for about a year, rather not do a clean install.

deanwebb · February 20, 2024, 10:08:52 AM

I've been dealing with Windows upgrades since 1995, and always hit issues on upgrades that get resolved with a clean install. Stuff just breaks with upgrades, so I never upgrade. I just get a new laptop with the OS it installs with and ride that to the end of that laptop's life.