My laptop won't connect to internet through switch

[nuwanda]

Hello, I stumbled upon a problem at workplace today - I can't connect to internet with my working laptop through switch. The switch should be working fine, there are three desktops connected through it, working. I tried different ports on the switch and different ether. cables, but nothing seems to be working. There is win10 on the laptop, in control panel in view network connections the connection is recognized but without internet connection. The switch is unmanaged. Any ideas how to solve the issue?

[deanwebb]

Is the connection set up in Windows to permit traffic? If it's a new connection, sometimes it won't work right until the user configures the connection.

[icecream-guy]

I've seen this before, where the windows machine does not recognize the network, and will not allow access to internet. never seemed to be able to figure out the issue,  something about the host getting a new IP address that it does not recognize, and therefore blocks internet access

[deanwebb]

^ MacOS devices are really bad with "walled garden" network environments. If they're not able to phone home to Apple, they don't want to participate.