Need help speed-dial button and conference with IP phone 7861 and CME 11.5

Started by lekimcang, January 06, 2017, 04:54:30 AM

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lekimcang

January 06, 2017, 04:54:30 AM
Dear all

I have some problem with IP Phone 7861, 7811 :

    - I can not use conference feature on IP Phone 7811 and 7861 by adhoc.

    - I configure speed-dial button on CME, but on IP Phone 7861 don't use button to make call

I configure CME with SIP protocol. About configure Speed-dial button like :

voice register template  1
button-layout 1 line
button-layout 2-7 speed-dial

voice register pool  17
busy-trigger-per-button 6
id mac D42C.4485.5BEA
type 7861
number 1 dn 400
template 1
presence call-list
dtmf-relay sip-notify
username 1000 password 1000
codec g711ulaw
speed-dial 1 +1010 label "Diep"

deanwebb

#1
January 06, 2017, 11:10:59 AM
Do you need different configuration scripts with the different models?
Take a baseball bat and trash all the routers, shout out "IT'S A NETWORK PROBLEM NOW, SUCKERS!" and then peel out of the parking lot in your Ferrari.
"The world could perish if people only worked on things that were easy to handle." -- Vladimir Savchenko
Вопросы есть? Вопросов нет! | BCEB: Belkin Certified Expert Baffler | "Plan B is Plan A with an element of panic." -- John Clarke
Accounting is architecture, remember that!
Air gaps are high-latency Internet connections.

lekimcang

#2
January 09, 2017, 02:36:42 AM
I need different configure or help me find errors in my configuration. I configured speed-dial button successfully. So now I have only 1 problem :

       - Can not use conference feature on IP Phone 7811 and 7861 by adhoc.

That new configuration

deanwebb

#3
January 09, 2017, 10:37:12 AM
In trying to find an answer, I found your post on a Cisco forum from 6 days ago... glad we're a little faster with the help, here!

According to http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-series/english/admin-guide/pa2d_b_7800-series-admin-guide-cucm/pa2d_b_7800-series-admin-guide-cucm_chapter_01011.html , it says you need the Advanced Adhoc Conference Service Parameter enabled. It is disabled in the default configuration.
Take a baseball bat and trash all the routers, shout out "IT'S A NETWORK PROBLEM NOW, SUCKERS!" and then peel out of the parking lot in your Ferrari.
"The world could perish if people only worked on things that were easy to handle." -- Vladimir Savchenko
Вопросы есть? Вопросов нет! | BCEB: Belkin Certified Expert Baffler | "Plan B is Plan A with an element of panic." -- John Clarke
Accounting is architecture, remember that!
Air gaps are high-latency Internet connections.

lekimcang

#4
January 10, 2017, 01:18:34 AM
Thanks Deanwebb

I will try again. Hope it work. According to document, configuration for CUCM. I will try on CME. I will feedback if successful.

deanwebb

#5
January 10, 2017, 10:31:21 AM
Quote from: lekimcang on January 10, 2017, 01:18:34 AM
Thanks Deanwebb

I will try again. Hope it work. According to document, configuration for CUCM. I will try on CME. I will feedback if successful.
Great! Always glad to help, so if this doesn't work, I'll try to help find another solution. :)
Take a baseball bat and trash all the routers, shout out "IT'S A NETWORK PROBLEM NOW, SUCKERS!" and then peel out of the parking lot in your Ferrari.
"The world could perish if people only worked on things that were easy to handle." -- Vladimir Savchenko
Вопросы есть? Вопросов нет! | BCEB: Belkin Certified Expert Baffler | "Plan B is Plan A with an element of panic." -- John Clarke
Accounting is architecture, remember that!
Air gaps are high-latency Internet connections.

lekimcang

#6
January 11, 2017, 03:05:14 AM
Hi Deanwebb

Unfortunately, It doesn't work. I tried 2 way below :

- Phone A is creator. Phone A call to Phone B - success, cont Phone A call to Phone C by conf soft key - success. Status on Phone A is 1 pause 1 start. When click conf soft key, don't happen everything

- Phone B is creator. Phone A call to Phone B - success, cont Phone B call to Phone C by conf soft key - success. Status on Phone B is 1 pause 1 start. When click conf soft key, don't happen everything.

deanwebb

#7
January 11, 2017, 10:36:08 AM
What are phones A, B, and C? Different models or same models?
Take a baseball bat and trash all the routers, shout out "IT'S A NETWORK PROBLEM NOW, SUCKERS!" and then peel out of the parking lot in your Ferrari.
"The world could perish if people only worked on things that were easy to handle." -- Vladimir Savchenko
Вопросы есть? Вопросов нет! | BCEB: Belkin Certified Expert Baffler | "Plan B is Plan A with an element of panic." -- John Clarke
Accounting is architecture, remember that!
Air gaps are high-latency Internet connections.

deanwebb

#9
January 12, 2017, 02:06:07 PM
Quote from: lekimcang on January 11, 2017, 08:39:39 PM
It is 7811, I will try 7861 and 7811. It same

What if all three are the same model?
Take a baseball bat and trash all the routers, shout out "IT'S A NETWORK PROBLEM NOW, SUCKERS!" and then peel out of the parking lot in your Ferrari.
"The world could perish if people only worked on things that were easy to handle." -- Vladimir Savchenko
Вопросы есть? Вопросов нет! | BCEB: Belkin Certified Expert Baffler | "Plan B is Plan A with an element of panic." -- John Clarke
Accounting is architecture, remember that!
Air gaps are high-latency Internet connections.

lekimcang

#10
January 14, 2017, 05:30:00 AM
yes, I tried same model, but it still don't make the conference. Maybe have a different way is configuration like :

Voice register template 1
transfer-attended
transfer-blind

this way follow guide of Cisco. Hope it will works.

Dieselboy

#11
January 17, 2017, 07:34:36 PM
lekimcang -- these phones use the Cisco Spark OS.
I recommend:
1. check feature compatibility with your equipment
2. Give Cisco Configuration Professional a try if you've not tried already. It's a GUI for the CUCME so will help you by showing you what options are available to you.
3. it could be a bug

lekimcang

#12
January 22, 2017, 11:05:17 PM Last Edit: January 23, 2017, 01:09:41 AM by lekimcang
Hi Dieselboy

I did it. Follow command line :
1. Configure Conference:

voice register template 1
  transfer-attended enable
  transfer-blind enable
  softkey connected Confrn Endcall Hold Trnsfer
  softkey idle Cfwdall Newcall Redial
  softkey hold Newcall Resume
  softkey seized Cfwdall Endcall Redial

voice register pool 1
  template 1
  keep-conference

2. Configure Speed-dial
voice register template 1
  button-layout 1 line
  button-layout 2-7 speed-dial
voice register pool 1
  template 1
  speed-dial 1 [number dial]
  apply-configure

3. Show password admin setting of Phone
router#more flash:its/SEPD[MAC Phone].cnf.xml | inlcude phonePassword

Hope everybody can follow this guide to configure CME. This version CME is 11.5.

lekimcang

#13
January 22, 2017, 11:09:23 PM
Quote from: Dieselboy on January 17, 2017, 07:34:36 PM
lekimcang -- these phones use the Cisco Spark OS.
I recommend:
1. check feature compatibility with your equipment
2. Give Cisco Configuration Professional a try if you've not tried already. It's a GUI for the CUCME so will help you by showing you what options are available to you.
3. it could be a bug

Cisco Configure Professional don't support configure for CME SIP Phone. It support for CME SCCP. If you want to use it, you must upload source GUI of CME to flash. I tried this way.

Dieselboy

#14
January 28, 2017, 12:24:17 PM
I have configured SIP endpoints via Config Professional as well as SCCP on my 2901 voice. Not sure if your phones are strictly SIP or some other consideration is required, though. Your phones have Spark OS which I've not seen, but if it's just SIP, then you can set up a basic SIP endpoint via CCP like I done with my android phones. Was flaky, but still done it.
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