Email etiquette - chasing up

[Dieselboy]

Last week I sent an email to a partner of ours requesting a meeting to discuss contractual renewals. They have been all over us with calls and emails and a quote for a large sum of money. Because I requested a discussion about the contracts, issues and the large sum of money I'm now having trouble reaching them ie being ignored.

Trying my best to not come across as a [rude word here], but I need to contact them again and re-word the following into a professional and polite email:

Hi, hope you're keeping well. I sent you an email last week requesting a meeting. Did you even read it? When can we have that meeting or do you not want our money anymore? I'm simply not going to authorise any funds until we discuss.

[icecream-guy]

Last week I sent an email to a partner of ours requesting a meeting to discuss contractual renewals. They have been all over us with calls and emails and a quote for a large sum of money. Because I requested a discussion about the contracts, issues and the large sum of money I'm now having trouble reaching them ie being ignored.

Trying my best to not come across as a [rude word here], but I need to contact them again and re-word the following into a professional and polite email:

Hi, hope you're keeping well. I sent you an email last week requesting a meeting. Did you even read it? When can we have that meeting or do you not want our money anymore? I'm simply not going to authorise any funds until we discuss.

<explitive>'s

Hope you're <explitive> keeping well. I sent you a <explitive> email last week requesting a <explitive> meeting. Did you <explitive> even read it? When can we <explitive> have that meeting or do you <explitive> not want our <explitive> money anymore? I'm simply not going to <explitive> authorise any <explitive> funds until we <explitive> discuss this.

[icecream-guy]

Last week I sent an email to a partner of ours requesting a meeting to discuss contractual renewals. They have been all over us with calls and emails and a quote for a large sum of money. Because I requested a discussion about the contracts, issues and the large sum of money I'm now having trouble reaching them ie being ignored.

Trying my best to not come across as a [rude word here], but I need to contact them again and re-word the following into a professional and polite email:

Hi, hope you're keeping well. I sent you an email last week requesting a meeting. Did you even read it? When can we have that meeting or do you not want our money anymore? I'm simply not going to authorise any funds until we discuss.

<explitive>'s

Hope you're <explitive> keeping well. I sent you a <explitive> email last week requesting a <explitive> meeting. Did you <explitive> even read it? When can we <explitive> have that meeting or do you <explitive> not want our <explitive> money anymore? I'm simply not going to <explitive> authorise any <explitive> funds until we <explitive> discuss this.

Concerned

I just wanted to confirm receipt of the email I sent last week, I have not heard back regarding the meeting I proposed. I would like to discuss some of the projects we are currently working on, and some new projects as well. Please let me know your availability

(there don't have to be any new projects, it's just a bait, so they'll see $$)
(or maybe leave out the current projects and stick with the new projects part,  that'll get them interested. just don't bring them up at the meeting.)

[deanwebb]

Hello all,

Hope you're keeping well. I sent you an email last week requesting a meeting regarding contract renewals, but have not received a reply. I cannot authorize any funds until we have all the details worked out. Please do respond soon regarding the status so that we can proceed towards a resolution.

Kind regards,

Dieselboy

***

The secret is in the CC line... add in your boss and other managers, as appropriate, so that they are gently informed and so that the recipient is also gently informed that this is on their radar. Also allow them a face-saving out so they're not cornered. The "Gee, I must have missed that email" gives them an opening to respond late in the day.

And if they do not respond, then the higher-ups know about this and can give authorization to either continue seeking a response or to kill off the deal.

[Nerm]

Since you already got some good suggestions I will give mine.

Dear lazy POS,

I sent you an email last week requesting a meeting. You apparently have better things to do then take a meeting that would result in me giving you <inappropriate word here> money. I myself have more important things to do than sit around and wait for you to get your thumb out of your ass. If I do not hear back by the end of the day today I will take my money to vendor ABC.

Have a nice day and please go <inappropriate word here> yourself with a pissed off porcupine.

[Dieselboy]

Thanks for all the email templates 

Do people use CC much? I havent been using it that much lately

[icecream-guy]

Thanks for all the email templates 

Do people use CC much? I havent been using it that much lately

absolutely,   if in doubt  use Bcc

[deanwebb]

CC means "Here are some important people that won't have to kill you if you can deliver good news."

[Otanx]

In the case like the one in this thread I will cc the bosses to show we are serious, and this isn't just a pet project that has no backing. This is especially helpful if the cc line addresses are easily researched to be important at your company (or theirs).

In more general terms almost every email I send has a cc line. When you send an email the To: line should only include people who need to actively perform a task based on the email. The cc line is for anyone who needs to know, but does not have a task. As an example I may email one of my team members to take care of an ACL for a project. That team member goes on the To line. The rest of the group is on the cc line as well as the PM for the project. BCC should be used for sending emails to groups that don't have a need to respond to the group. This helps return spam from the Reply All button. If it is just an FYI email about a maintenance it will go BCC. Replies will come back to me, and I can determine if everyone needs that response.

-Otanx

[ggnfs000]

well, if you cant hold off swear words, i'd suggest to call them and yell over the phone.
e-mail is a permanent record and can be used against you. Not very likely but possible.

[deanwebb]

BCC is also handy for CYA emails that you want to send a copy of to an address nobody in the company can purge...