Language barrier

[deanwebb]

Put in inactive to pinpointed the issues.

[ggnfs000]

it is not just U.S. problem, Indian engineers are unwanted everywhere, I largely or fullly agree with it:

https://qz.com/963530/h-1b-its-not-just-trumps-america-indian-techies-are-unwanted-from-east-to-west/

Wednesday, June 7, 2017

At work, our IT services and certain development/test groups are infiltrated with Indian and Chinese engineers and mind you they ravage anything that touches. Mostly do harm than good.
It is just a plague. It is really tough to talk to them talking about quality, doing things a proper way.

[RTFM]

it is not just U.S. problem, Indian engineers are unwanted everywhere, I largely or fullly agree with it:

Why do you largely or fully agree with it?

[deanwebb]

it is not just U.S. problem, Indian engineers are unwanted everywhere, I largely or fullly agree with it:

Why do you largely or fully agree with it?

For me, it's an expression of a corporate decision to make its human resources into interchangeable commodities. There's a difference between hiring people in India in order to cover the timezone in that area and hiring people simply because they claim that they can do a job at the absolute cheapest rate, in a sort of race to the bottom in wages.

I've got colleagues in India that do some fantastic work and Indian colleagues here in the USA that are just as fantastic. They do top-quality work and I love working with them. But they were hired to do the job right, not to do the job cheaply.

We've got guys that were hired to do the job cheaply and we're constantly having to fill out papers that express our concerns and criticisms. It doesn't matter if these guys are in India, Prague, China, or Ethiopia: many are simply thrust into level 1 or level 2 support and told to do exactly what we ask them to do, no more, no less. This results in some of the worst sorts of automated networking - repetitive work done by people that don't have the skill to know how to do it properly.

It's a big lie that people are interchangeable, and that lie is what is driving the corporate moves to take high-skill, high-wage positions and to try and redefine them as low-skill, low-wage roles. I see it as part of the endgame of capitalism, where companies collapse under the strain of trying to do so much without properly-trained people.

[Dieselboy]

I agree. Simply put, have you ever phoned support (for anything either personal or work-related) and been put through to a support centre overseas somewhere who cannot deviate from the script and been over-the-moon happy with the experience? For that type of experience you may as well be speaking to an IVR system because there's no benefit. Actually, just had a great idea on how to save IT companies millions!

Ring ring...
IVR: Hello. Have you tried turning it off and on again?
Me: Erm, hi, I'm calling about my internet cutting out now and again
IVR: You can say YES or NO
Me: what?

[deanwebb]

https://www.youtube.com/watch?v=PtXtIivRRKQ

[deanwebb]

https://www.youtube.com/watch?v=BqnFnWSYzaQ