Powerline doesn't work online

[umby75]

Hi, I've got a couple XWN5001 Wifi adapter and XAV5201 Netgear to send data signal into power line.

Some days ago I changed my security key in my network and I setted factory settings on my couple of powerline.

Now I have all leds of powerline adapters lighted on steadly but I can't navigate on internet but only into lan network.

I resetted them and I restarted my router but I didn't fix the issue.

Why does it happen?

How can I solve it?



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[deanwebb]

What do you have connecting you to the Internet?

[umby75]

What do you have connecting you to the Internet?

I tried my smartphone and pc in wifi mode and I can connect to access point and f.e. I can reach my Nas in Lan but I'm unable to navigate on internet..

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[icecream-guy]

What do you have connecting you to the Internet?

I tried my smartphone and pc in wifi mode and I can connect to access point and f.e. I can reach my Nas in Lan but I'm unable to navigate on internet..

Sent from my LG-H990 using Tapatalk

can you resolve host names or not?
Trying to see if this is a DNS issue, but if you have no internet, you probably don't have DNS resolution.

[umby75]

What do you have connecting you to the Internet?

I tried my smartphone and pc in wifi mode and I can connect to access point and f.e. I can reach my Nas in Lan but I'm unable to navigate on internet..

Sent from my LG-H990 using Tapatalk

can you resolve host names or not?
Trying to see if this is a DNS issue, but if you have no internet, you probably don't have DNS resolution.

Yes, I think so too.
I tried to set 8.8.8.8 and 8.8.4.4 but I use mainly 208.67 222.222 and 208.67.220.220 as I always use it but now I can't navigate anymore...

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[deanwebb]

Let me try again... which device in your network is responsible for the connection between your home LAN and the Internet? Which device has the information on it for connecting to your Internet Service Provider?

[umby75]

Let me try again... which device in your network is responsible for the connection between your home LAN and the Internet? Which device has the information on it for connecting to your Internet Service Provider?

I'm using a TpLink N600 W8980..

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[deanwebb]

OK, are the settings on the TpLink correct for Internet access? If you plug a device directly into that, does it work OK?

If yes to those questions, then you need to test the link between the Ethernet over Powerline adapter and the TpLink.

[SimonV]

Try pinging your default gateway first, to verify connectivity from your PC to the router at the other end of the powerline.
If that doesn't work, you know the problem is probably on the powerline adapter...

[umby75]

OK, are the settings on the TpLink correct for Internet access? If you plug a device directly into that, does it work OK?

If yes to those questions, then you need to test the link between the Ethernet over Powerline adapter and the TpLink.

I can navigate with all devices except devices connected to powerline.
The network works fine with pc, nas and can connected through ethernet directly to router.
About your second question I have all XAVB5201's LEDs lit on with ethernet LED included..

Try pinging your default gateway first, to verify connectivity from your PC to the router at the other end of the powerline.
If that doesn't work, you know the problem is probably on the powerline adapter...

Into the Lan is ok because as I said some post before I can access into my Synology Nas through the powerline.
The issue is related only about internet access from powerline that has all LEDs lit on (green,green, blue)..

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[SimonV]

Post output of these commands from behind the powerline

- ping <default gateway ip>
- ping 8.8.8.8
- arp -a
- ipconfig /all

[deanwebb]

All of the LEDs on does not mean anything except that the lights are on. The settings on the powerline to connect to the Internet are probably not correct. You will not see that in the LEDs.

Do like SimonV recommended, and we will learn more about the connectivity settings.

[umby75]

Post output of these commands from behind the powerline

- ping <default gateway ip>
- ping 8.8.8.8
- arp -a
- ipconfig /all

Here in attachment..

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[deanwebb]

This device is able to ping 8.8.8.8 - that tells me that you have internet connectivity. If this is a device that is on the powerline network, then it looks like you should be able to get on the Internet.

[SimonV]

yes, looks okay. Next, try a DNS query against that DNS server

C:\Users\Simon>nslookup - 208.67.222.222
Default Server:  resolver1.opendns.com
Address:  208.67.222.222

> google.com
Server:  resolver1.opendns.com
Address:  208.67.222.222

Non-authoritative answer:
Name:    google.com
Addresses:  2a00:1450:4013:c03::65
          172.217.17.142

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